Patient Survey

We are currently undertaking a patient survey at the surgery. Your perspective, as a patient, is crucial. Patient engagement is essential if we are to develop a successful working partnership for the future.

Out of Hours
During the daytime a receptionist can contact the doctor on call. After 6.30pm and at weekends, when the surgery is closed, your call will be automatically forwarded to the Badger Out of Hours Service. If you want to ring them direct, their number is

0300 1 30 30 30.

You can also ring NHS Direct for advice on

0845 4647.

Home Visits
The doctor will visit any patient who is too ill to attend the surgery – please telephone before 9.30am wherever possible if you require a home visit.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone us as soon as possible, so the appointment can be used by another patient.

Cold and Flu
Back Pain
Diarrhoea
First Aid

Cold or Flu

 

Resources

Colds & Flu
A factsheet on the causes, symptoms, treatment & prevention of colds & the flu

NHS Choices - is it the common cold or the flu?
Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious.  Find out more.

Seasonal Flu Vaccination

Influenza – flu – is a highly infectious and potentially serious illness caused by influenza viruses.  Each year the make-up of the seasonal flu vaccine is designed to protect against the influenza viruses that the World Healflujabsth Organization decide are most likely to be circulating in the coming winter.

Regular immunisation (vaccination) is given free of charge to the following at-risk people, to protect them from seasonal flu:

  • people aged 65 or over,
  • people with a serious medical condition
  • if you are pregnant
  • people living in a residential or nursing home
  • the main carers for an elderly or disabled person whose welfare may be at risk if the carer becomes ill
  • healthcare or social care professionals directly involved in patient care

Resources

For more information on flu immunisation, including background information on the vaccine and how you can get the jab, see Seasonal flu jab.

HPA - Season Flu Guide

RCGP & RPS Joint Statement on Flu Vaccines

Seasonal Flu guide

These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website