Complaints

• • Complaints

We try hard to provide an efficient service, but occasionally the standard can slip and you may feel that the agreements stated in the Patient Charter have been breached. Explanations from the Practice Manager or Dr. Farrar can usually resolve these sort of problems.

If you would like to make a complaint, please ask for the Practice Manager who will find suitable means on how to deal with the problem.

You can also get help from The East Staffordshire Primary Care Trust, Tel: 01283 507100